Electrical Contractors
Contra Costa County
GENTEC Electrical Services
(925) 373-1682
Serving Contra Costa and Alameda Counties
www.Gentecservices.com
info@Gentecservices.com
Joe Scerbo, Local Business Owner
SERVICES
Energy Consultants
LCD & Plasma Installations
Security Lighting
Panel Replacements
Cable TV & Network Wiring
Trouble Shooting & Repair
Recessed Lighting
Hot Tub Circuits
Whole House, Attic, & Ceiling Fans
Home Theater Sales & Installations
Security Cameras & Access Control
Commercial Remodels & Additions
HOURS
Mon – Fri: 7am – 5:30 pm
Sat: By Appointment Only
CREDIT CARDS
American Express
Visa
MasterCard
GUARANTEES
3 Year Warranty on Labor
1 Year Warranty on Parts
10 Year Warranty on Solar Systems
Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 783310
CUSTOMER
LOYALTY
Based
on 139 random customer surveys made since January 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
|
|
 |
|
|
|
|
|
|
|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
RATING
STATUS
We declare that GENTEC Electrical Services has passed all of the rating steps and has earned the Diamond
Certified award, Certificate No. 809.
|
In business since 2003 Gentec Electrical Services offers a rare combination of technical expertise, craftsmanship and dedication to customer satisfaction. Joe Scerbo, President and founder has taken his 20 years of electrical experience, college and life lessons and developed a company dedicated to its customers as well as its employees. Gentec Electrical Services is your one stop shop for all things electrical and beyond. With over 35 years of combined experience, they can service from the smallest job to medium and large complex jobs. Gentec Electrical Services is known for their ability to connect all the pieces of your home/place of business, together as one. From electrical, lighting, audio, video, security cameras, computer networks and energy management services, they have the core competency plus the customer satisfaction, they guarantee it. Your Gentec technician is clean cut, uniformed, background checked and CA State Certified. Each technician attends over 100 hours of technical and customer service training every year. Let them put it to work for you!
COMPANY
PHILOSOPHY
"Gentec is in the service business. We strive to exceed our customers’ expectations, from a friendly person answering our phones to on time, uniformed service professionals. It truly is a pleasure getting to know our customers and realize we are only successful when the customer is satisfied, no matter what. In many companies, customer service is secondary to profits. But since day one at Gentec, it’s always been about doing what’s right, even if it cost us more.”
EXCERPTED
SURVEY RESPONSES “Their guys go the extra mile. They are knowledgeable. The owner is great.” — Jason F.
"They are very professional, the quality of the work is excellent and their work is very clean.” — George S.
